Navmanch / Refund & cancellation policy
Refund & cancellation policy
Last updated: 10 October 2026
ही धोरणे इंग्रजीत आहेत; इंग्रजी आवृत्तीच ग्राह्य आहे.
This policy covers two things: purchases from creators' stores, and creators' own Navmanch plans.
Buying from a creator
Products on Navmanch are sold by independent creators. Because digital products are delivered instantly, refunds are at the creator's discretion unless the product was not delivered or was materially different from its description.
To request a refund, reply to your order email or contact the creator through their store. If you can't reach the creator, write to us with your order ID and we will help.
Approved refunds are sent back to the original payment method by Cashfree, normally within 5–7 working days.
Paid calls: use the link in your booking email to reschedule or cancel. If the creator cancels a call, you are entitled to a full refund.
Memberships can be cancelled any time from the student area. Access continues until the end of the period you paid for, and no further charges are made.
Creators' Navmanch plans
New paid plans start with a free trial (once per store). Cancel before the trial ends and you are not charged.
After that, plans are billed in advance and are non-refundable for the current period. Cancelling stops renewals, and your plan stays active until the period ends.
If you were charged in error (for example, twice for the same period), write to us within 30 days and we will refund the extra charge.
Delivery
Everything sold on Navmanch is digital: download links, course access and booking confirmations are sent by email (and WhatsApp, if you opted in) right after payment.
No physical goods are shipped.
Contact
support@navmanch.in · Registered office address: to be published